Voice Album Home

Terms of Use

Effective August 12, 2026 · Last updated August 31, 2026

This English text is a convenience translation, provided so that families outside Japan can read it in their own language. The Japanese version at voice-album.com/terms is the controlling version; if the two ever differ, the Japanese text governs (see Article 24, Language).

Thank you for using Voice Album (the “app”). These terms set out the promises that apply when you use it. They are written to be readable, but their contents have legal effect. In these terms, “we,” “us,” and “our” mean the operator of the app, named under “Operator” at the end of this page.

These terms supplement the App Store's standard licence agreement (Apple's standard EULA). If anything here conflicts with Apple's standard EULA, Apple's standard EULA prevails.

Article 1 (About these terms)

These terms apply to every aspect of the relationship between us and you regarding your use of the app, and constitute standard-form contract terms (定型約款) within the meaning of Article 548-2 of Japan's Civil Code (民法).

We indicate in advance, on the App Store product page and inside the app, that these terms form the content of the contract. When you begin using the app, you are deemed to have agreed to the individual provisions of these terms (Civil Code, Article 548-2, paragraph 1).

The full text of these terms is available at any time on this website (voice-album.com/terms), and we will send it to you if you request it through our Contact page (Civil Code, Article 548-3). The “Terms of Use” screen inside the app carries an extract of the key points.

Article 2 (Who may use the app)

The app is intended for use by parents and guardians who have reached the age of majority. If you are a minor, please use it with the consent of your legal representative. The same applies to subscribing to Voice Album Premium. Children themselves are not parties to these terms.

The app is not an app in Apple's Kids category.

A purchase made by a minor without a legal representative's consent may be voidable unless the legal representative ratifies it. Any refund in that case follows Apple's policies.

You represent that, for each child handled in the app, you hold parental authority or are otherwise their legal representative, and that you have the authority to consent to recording that child's voice and image and to saving and sharing them in the app. Where parental authority is exercised jointly, coordinating with the other parent is your own responsibility.

When your child grows old enough to express their own view about how their voice and image are handled, please respect that view.

Article 3 (What the app does)

The app finds your child's voice in your family's home videos and saves it on your device. Photo and video analysis and the device-side saving process take place on the device; there is no server of ours. A saved voice leaves the device only when you choose to share or export it and select its destination. There is no account to create.

The app only offers suggestions. Whether to save a voice, and which child it belongs to, is always decided by you, the parent.

Free use includes selecting videos one at a time; searching the 10 most recent videos in a batch or on a selected calendar day; saving, editing, playing, and deleting voices; sharing one saved voice at a time; basic export (a Copy) and restore; and viewing and playing voices received through sharing. Paid Voice Album Premium features are set out in Article 9.

Article 4 (Your representations about the material)

You represent and warrant the following about the videos, audio, and images you analyse, save, share, or export in the app — including anything received into the voice inbox from a share menu (the “material”):

If a dispute with a third party arises because you have breached the preceding paragraph, you shall resolve it at your own responsibility and expense. We are not a party to that dispute and owe no obligation regarding its resolution.

If we incur loss in connection with such a dispute (including reasonable legal fees), you shall compensate us, to the extent the loss is attributable to causes for which you are responsible.

Article 5 (Prohibited conduct)

When using the app, you must not:

Article 6 (Suspension and termination of use)

We may suspend your use of all or part of the app, or terminate the licence granted under these terms, only where it is confirmed that you have breached Article 5 or the representations in Article 4.

Before taking such a measure, we will endeavour to tell you the reason in advance and give you an opportunity to put things right, except in an emergency where that is not possible.

If it turns out that a measure was mistaken, we will restore your use promptly. If we took a measure against a Voice Album Premium subscriber without proper cause, we will review the circumstances within a reasonable scope and, where a refund is appropriate, explain Apple's refund process and refer the matter to Apple as reasonably necessary. Refund eligibility is governed by applicable law and Apple's policies.

Our liability in relation to measures under this Article is governed by Article 17.

Measures under this Article do not prevent us from exercising our other rights.

Article 7 (The voice inbox)

When you send a video or audio file to the app from another app's share menu, that material is placed in the protected voice inbox on your device. Material in the inbox is not analysed; nothing happens until you open the app and start a search.

Material in the inbox is deleted automatically 30 days after it arrives (up to 2 GB per item, and up to 100 items in total). You can delete it by hand at any time before that. The inbox is not a place where we hold material for you; it is a temporary passageway for handing material to the app. There is no way to retrieve material after it has been deleted automatically — the original stays exactly where it was, in the app you sent it from.

The representations in Article 4 also apply to material received into the inbox.

Article 8 (Sharing and manual Copies)

A saved voice, voice card, digest, or other result is copied to a destination only when you open the operating system's share function and choose that destination. After it is sent, the copy is governed by the receiving app or service, and cannot be recalled or deleted from inside Voice Album.

You may choose “Make a Copy” to put saved voices, profiles, and related records into a ZIP and save it manually at a destination you select. A Copy does not contain the voice-feature data used to tell voices apart (voiceprints). If you give a Copy to someone else, you are responsible for checking its contents and choosing a trusted recipient and a safe method.

The app does not create an account or link multiple devices. To move data to another device, first make a Copy, then explicitly restore that Copy on the other device.

Article 9 (Voice Album Premium — the auto-renewing subscription)

Voice Album Premium is an auto-renewing subscription.

We never receive payment details such as card numbers, either for a purchase or a restore (see our Privacy Policy).

A Voice Album Premium subscription is confirmed after you have reviewed the details on Apple's purchase screen. If you notice a mistake, please tell Apple at reportaproblem.apple.com, or write to us through our Contact page. We will help however we can, including passing the matter to Apple.

Article 10 (Price changes)

We may change the price of Voice Album Premium. A change applies from the renewal period beginning after the change, and does not affect fees already paid for a period.

If we raise the price, Apple notifies you in advance through Apple's own mechanism. Depending on your region and the size of the increase, the subscription will not auto-renew unless you agree. If you do not agree to the change, please cancel at least 24 hours before the period ends.

If we change a price, we will promptly update the prices shown in these terms and in our disclosure under Japan's Act on Specified Commercial Transactions (特定商取引法).

Article 11 (Basic functions available after a subscription ends)

We will not restrict the following solely because your Voice Album Premium subscription ended: playing and deleting voices saved through the paid period; basic export of one voice or moment; sharing one saved voice at a time through the operating system's share function; viewing and playing voices received through sharing; and manually exporting or restoring a Copy (ZIP).

This is not a promise that every editing feature, Event Book, template, or backup currently offered for free will remain free forever. If we make future automation or advanced results—such as automatic backup or advanced automatic stories—part of Voice Album Premium, we will identify the scope and conditions before offering them.

Article 12 (Saved data and Copies)

The voices, voice covers, names, tags, and similar data that the app stores on your device are deliberately excluded from device backups, in order to protect your privacy. A device reset, loss, damage, repair, change of device, fault in the OS or app, or deletion of the app may therefore cause the local data to be lost and leave it unavailable from an ordinary device backup. If you made a manual Copy in advance, you may be able to restore from that copy.

We hold no copy of your data whatsoever. It is therefore technically impossible for us to recover data that has been lost. This is a consequence of the design: we do not have your voices.

Please use the app's “Make a Copy” feature now and then to export the voices that matter most, and keep them somewhere safe off the device. Manual export and restore are currently free, and basic manual export remains available after a subscription ends. If automatic backup is offered in the future, it may be a Voice Album Premium feature.

A Copy is created as a standard ZIP file; the audio inside is ordinary M4A, and voice covers are still-image JPEG plus short MOV video. A Copy already saved on another device or in cloud storage remains at that destination independently of the app, and compatible software can extract its contents. Voice-feature data (voiceprints) is not included, so the reference voice must be registered again after restoration.

A voice cover may show your child's face. Please look through a Copy before you pass it to anyone.

Our liability for loss of or damage to data is governed by Article 17 (Quality, and the limits of our liability).

Article 13 (These are estimates)

Voice detection, the suggestions offered, similarity wording such as “Very similar,” the assignment of a voice to a particular child, the tags (Laughter, Crying, Song, Chatter), automatically drafted names, and the captions shown during playback are all estimates produced by machine learning and similar techniques on your device. Their accuracy and completeness are not guaranteed. The app may detect something wrongly, may fail to detect something, may suggest a different person's voice, and may generate names or captions that do not match reality.

The app does not determine or prove a person's identity. It cannot be used for identity verification, identification, surveillance, legal proceedings, or any other purpose requiring proof of who someone is.

The final decision — whether to save a voice, and which child it belongs to — is always made by you, having listened to it. The app only offers suggestions.

Our liability for loss arising in connection with this Article is governed by Article 17 (Quality, and the limits of our liability).

Article 14 (Intellectual property and licence)

Copyright, trademark rights, and other intellectual property rights in the app and this website (including the program, source code, screen design, illustrations, text, sounds, the names “こえアルバム” and “Voice Album,” and the three-bar logo) belong to us or to the rightful rights holders.

Rights in the videos and audio you record, and in the voices, voice covers, names, tags, and notes you save in the app, are reserved to you (and your family). We acquire no rights in them and use them for no purpose at all, including as machine-learning training data. We have no mechanism for receiving them.

Provided you comply with these terms, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable right to use the app for the private purposes of you and the family members in the same Apple Family Sharing group as you. This licence does not include the copying, modification, reverse engineering, redistribution, or extraction of trained models set out in Article 5. Use of the app is subject to the Usage Rules in the App Store terms of service, and is permitted only on Apple-branded products that you own or control.

The app and this website include third-party open-source software and fonts (including works under the MIT License and the SIL Open Font License 1.1). Those licences apply to those works, and the restrictions in the preceding paragraph do not apply to the extent those licences permit. We will send you the list and full text of the applicable licences if you request them at the email address on our Contact page.

Article 15 (Feedback and suggestions)

For bug reports, opinions, requests, improvement ideas, and other information you send us (“feedback”), we owe no duty of confidentiality and no obligation to pay you for it.

We may use feedback free of charge to improve, develop, and introduce the app and our other products and services. We may summarize or edit feedback when we use it. We will not, however, publish it in a form that identifies the person who sent it. If we would like to credit you by name, we will ask you first, each time.

Please do not include your child's voice, videos, photos, or other personal information in feedback. If any is sent, we may delete it promptly without reviewing its contents.

Article 16 (Changes, interruption, and discontinuation of the app)

We may change all or part of what the app does. Where a change would seriously disadvantage users, we will give notice inside the app or on this website, as a rule with 30 days' advance notice.

We may interrupt all or part of the app without prior notice in any of the following cases: maintenance, inspection, or updates; force majeure such as natural disaster; where changes, restrictions, or failures in services, operating systems, frameworks, or specifications provided by Apple or another third party make it difficult to keep providing a feature; or any other case where we judge it unavoidable.

We may discontinue the app. In that case we will give notice inside the app and on this website, as a rule at least 30 days in advance.

If Voice Album Premium is discontinued part-way through a paid period, we will explain how to cancel and request a refund through Apple, and refer the matter to Apple where necessary. Apple processes payments and we hold no payment information, so we cannot issue a refund directly.

The app is intended for use on iOS 17.0 and later.

Discontinuation of the app does not by itself automatically delete data already stored on the device. If an OS update stops the app from running, or if you delete the app, voices on the device may no longer be available for playback or export. A Copy already saved on another device or in cloud storage remains at that destination independently of the app, and software that supports standard ZIP and common audio formats can extract its contents. Voiceprints are not included, so the reference voice must be registered again after restoration into the app.

Article 17 (Quality, and the limits of our liability)

We do not warrant that the app is fit for your particular purpose, that it will achieve the accuracy or the results you expect, or that it will run without interruption or fault.

If the app has a defect that does not conform to the contract, we will cure it within a reasonable period, by providing a corrected version or otherwise. If you have demanded a cure within a reasonable period and none is provided, you may seek a price reduction or termination of the contract, in accordance with the law.

We are not liable for loss arising from special circumstances, lost profits, lost opportunities, or other indirect loss suffered by you through use of, or inability to use, the app. This paragraph applies only to acts of ordinary negligence on our part, and not to gross negligence.

Where we are otherwise liable in damages, our liability is capped at the total amount you actually paid in connection with the app during the 12 months preceding the loss (or ¥3,000, if that total is less than ¥3,000 or if you use the app free of charge). This paragraph applies only to acts of ordinary negligence on our part, and not to gross negligence.

Where another provision of these terms states that we bear no liability or are not involved, that provision has effect only within the scope of paragraphs 3 and 4 of this Article, and does not apply where we have acted intentionally or with gross negligence.

Nothing in these terms limits any right to terminate the contract that you have under the law.

If saved data is lost through causes for which we are responsible, we will investigate the cause within a reasonable scope and tell you the result. Where a refund is appropriate, we will explain Apple's refund process and refer the matter to Apple as reasonably necessary. Refund eligibility is governed by applicable law and Apple's policies.

Article 18 (Exclusion of organized crime groups)

You represent and warrant that you are not an organized crime group, a member or associate member of one, a company affiliated with one, a corporate racketeer, a racketeer posing as a social or political activist, a specialized intelligence-based violence group, or anyone comparable (in Japanese, 反社会的勢力), and that you have no relationship with such parties that would be socially condemned.

If you breach the preceding paragraph, we may suspend your use of the app and terminate the licence granted under these terms without prior notice.

Article 19 (Apple-related provisions)

These terms are an agreement between you and us. Apple Inc. and its subsidiaries (“Apple”) are not parties to them. Responsibility for the app and its content lies with us, not with Apple.

Apple has no obligation whatsoever to furnish any maintenance or support services for the app.

If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app.

We, and not Apple, are responsible for product liability claims, claims that the app fails to conform to a legal or regulatory requirement, consumer protection claims, and claims that the app infringes a third party's intellectual property rights.

Apple and its subsidiaries are third-party beneficiaries of these terms, and upon your acceptance of these terms will have the right to enforce them against you.

You represent that you are not located in a country subject to a U.S. Government embargo and that you are not listed on any U.S. Government list of prohibited or restricted parties. You must also comply with any applicable third-party terms of service when using the app.

Questions and complaints about the app should go to the contacts listed on our Contact page and in our disclosure under Japan's Act on Specified Commercial Transactions.

Article 20 (Force majeure)

We are not liable where performance of our obligations under these terms is prevented by natural disaster, epidemic, war or civil unrest, the enactment or amendment of laws, action by public authorities, failure of telecommunications lines or cloud services (including services provided by Apple), or any other cause not attributable to us.

Article 21 (Transfer of position under these terms)

You may not assign, transfer, or pledge your position under these terms, or any rights or obligations under them, to a third party without our prior written consent.

If we transfer the business relating to the app to a third party (including by business transfer, company split, merger, or other reorganization), we may transfer to the transferee our position under these terms, our rights and obligations under them, and the user information we hold. You agree to this in advance. We will do so on condition that the standards of handling set out in these terms and in our Privacy Policy continue to be maintained after the transfer.

Article 22 (Severability)

If any provision of these terms, or part of one, is held invalid or unenforceable under the law, the remainder of these terms and the remainder of that provision continue in full force and effect.

Article 23 (Survival)

Article 4 (Your representations about the material), Article 12 (Saved data and Copies), Article 13 (These are estimates), Article 14 (Intellectual property and licence), Article 15 (Feedback and suggestions), Article 17 (Quality, and the limits of our liability), Article 21 (Transfer of position under these terms), Article 22 (Severability), Article 26 (Governing law and jurisdiction), and this Article survive after you stop using the app.

Article 24 (Language)

The Japanese text of these terms is the authoritative version. Where a translation into another language is provided, it is for reference only, and if there is any discrepancy between the Japanese version and the translation, the Japanese version prevails. Where the law of your country of habitual residence requires contract terms to be provided in a particular language, however, that law applies.

Article 25 (Changes to these terms)

In accordance with Article 548-4 of Japan's Civil Code, we may change these terms without obtaining your individual consent in either of the following cases: where the change is in the general interest of users; or where the change does not contradict the purpose of the contract and is reasonable in light of the necessity for it, the appropriateness of the changed content, and the other circumstances of the change.

Where we make a change on the latter ground, we will set the content of the revised terms and the date they take effect, and give notice on this website and inside the app at least 30 days before that date.

If you do not agree to the revised terms, please stop using the app before the effective date, and cancel Voice Album Premium if applicable. Use of the app on or after the effective date is governed by the revised terms (Civil Code, Article 548-4).

We will not, however, make a change that restricts the basic access to saved data and data portability described in Article 11 solely because a subscription ended.

Article 26 (Governing law and jurisdiction)

These terms are governed by Japanese law. If you are a consumer, this does not exclude the application of mandatory rules of the law of your place of habitual residence (Article 11 of Japan's Act on General Rules for Application of Laws, 法の適用に関する通則法).

If a dispute arises concerning the app or these terms, jurisdiction is determined by Japan's Code of Civil Procedure and other applicable law. We do not impose an exclusive venue that would disadvantage you as a consumer.

Contact

For questions about these terms, please write to hello@voice-album.com, or reach us from the Contact page (in Japanese). For how we handle privacy, see our Privacy Policy; for the conditions of sale, see our disclosure under Japan's Act on Specified Commercial Transactions (in Japanese).

Operator

Taro Ueno（上野太郎）

Our address and telephone number will be provided on request without delay — as a rule within three business days — by email or in writing. Please send requests to the email address on the Contact page (in Japanese).