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Terms of Use

Effective August 12, 2026 · Last updated August 13, 2026

This English text is a convenience translation, provided so that families outside Japan can read it in their own language. The Japanese version at voice-album.com/terms is the controlling version; if the two ever differ, the Japanese text governs (see Article 24, Language).

Thank you for using Voice Album (the “app”). These terms set out the promises that apply when you use it. They are written to be readable, but their contents have legal effect. In these terms, “we,” “us,” and “our” mean the operator of the app, named under “Operator” at the end of this page.

These terms supplement the App Store's standard licence agreement (Apple's standard EULA). If anything here conflicts with Apple's standard EULA, Apple's standard EULA prevails.

Article 1 (About these terms)

These terms apply to every aspect of the relationship between us and you regarding your use of the app, and constitute standard-form contract terms (定型約款) within the meaning of Article 548-2 of Japan's Civil Code (民法).

We indicate in advance, on the App Store product page and inside the app, that these terms form the content of the contract. When you begin using the app, you are deemed to have agreed to the individual provisions of these terms (Civil Code, Article 548-2, paragraph 1).

The full text of these terms is available at any time on this website (voice-album.com/terms), and we will send it to you if you request it through our Contact page (Civil Code, Article 548-3). The “Terms of Use” screen inside the app carries an extract of the key points.

Article 2 (Who may use the app)

The app is intended for use by parents and guardians who have reached the age of majority. If you are a minor, please use it with the consent of your legal representative. The same applies to subscribing to PLUS. Children themselves are not parties to these terms.

The app is not an app in Apple's Kids category.

A purchase made by a minor without a legal representative's consent may be voidable unless the legal representative ratifies it. Any refund in that case follows Apple's policies.

You represent that, for each child handled in the app, you hold parental authority or are otherwise their legal representative, and that you have the authority to consent to recording that child's voice and image and to saving and sharing them in the app. Where parental authority is exercised jointly, coordinating with the other parent is your own responsibility.

When your child grows old enough to express their own view about how their voice and image are handled, please respect that view.

Article 3 (What the app does)

The app finds and saves your child's voice from your family's home videos, inside your device. Analysis and saving are completed on the device; there is no server of ours, and no account to create.

The app only offers suggestions. Whether to save a voice, and which child it belongs to, is always decided by you, the parent.

Playing, saving, sharing, exporting (a Copy), restoring, and deleting saved voices are free to use. The only thing the paid PLUS subscription widens is the scope of batch search (Article 9).

Article 4 (Your representations about the material)

You represent and warrant the following about the videos, audio, and images you analyse, save, share, or export in the app — including anything received into the voice inbox from a share menu (the “material”):

If a dispute with a third party arises because you have breached the preceding paragraph, you shall resolve it at your own responsibility and expense. We are not a party to that dispute and owe no obligation regarding its resolution.

If we incur loss in connection with such a dispute (including reasonable legal fees), you shall compensate us, to the extent the loss is attributable to causes for which you are responsible.

Article 5 (Prohibited conduct)

When using the app, you must not:

Article 6 (Suspension and termination of use)

We may suspend your use of all or part of the app, or terminate the licence granted under these terms, only where it is confirmed that you have breached Article 5 or the representations in Article 4.

Before taking such a measure, we will endeavour to tell you the reason in advance and give you an opportunity to put things right, except in an emergency where that is not possible.

If it turns out that a measure was mistaken, we will restore your use promptly. If we took a measure against a PLUS subscriber without proper cause, we will refund the fee corresponding to the period you were unable to use it.

Our liability in relation to measures under this Article is governed by Article 17.

Measures under this Article do not prevent us from exercising our other rights.

Article 7 (The voice inbox)

When you send a video or audio file to the app from another app's share menu, that material is placed in the protected voice inbox on your device. Material in the inbox is not analysed; nothing happens until you open the app and start a search.

Material in the inbox is deleted automatically 30 days after it arrives (up to 2 GB per item, and up to 100 items in total). You can delete it by hand at any time before that. The inbox is not a place where we hold material for you; it is a temporary passageway for handing material to the app. There is no way to retrieve material after it has been deleted automatically — the original stays exactly where it was, in the app you sent it from.

The representations in Article 4 also apply to material received into the inbox.

Article 8 (Family Group)

The Family Group is an optional feature, disabled by default. If you join, the voices (audio) you have saved, together with names, tags, dates, and similar information, are shared with the other members through Apple's iCloud (CloudKit). Nothing passes through a server of ours. Exactly what is and is not shared is set out in our Privacy Policy.

Shared data uses the iCloud storage of whoever created the group (the owner). If that storage runs out, syncing may not be possible.

Members can both add to and delete the contents of a shared album. Anyone who knows the invitation link or QR code can join, so it is your responsibility to provide them only to family you trust.

If a member saves a shared voice on their own device, exports it, or passes it to someone else, that is outside our control and outside the scope of our obligations. That is precisely why the invitation link and QR code should go only to family you trust. Reaching agreement within your family about who is in the group is your own responsibility.

Syncing depends on the state of Apple's services, of your iCloud account, and of your network. We cannot promise that syncing will always be immediate or complete.

Article 9 (PLUS — the auto-renewing subscription)

Voice Album PLUS is an auto-renewing subscription.

We never receive payment details such as card numbers, either for a purchase or a restore (see our Privacy Policy).

A PLUS subscription is confirmed after you have reviewed the details on Apple's purchase screen. If you notice a mistake, please tell Apple at reportaproblem.apple.com, or write to us through our Contact page. We will help however we can, including passing the matter to Apple.

Article 10 (Price changes)

We may change the price of PLUS. A change applies from the renewal period beginning after the change, and does not affect fees already paid for a period.

If we raise the price, Apple notifies you in advance through Apple's own mechanism. Depending on your region and the size of the increase, the subscription will not auto-renew unless you agree. If you do not agree to the change, please cancel at least 24 hours before the period ends.

If we change a price, we will promptly update the prices shown in these terms and in our disclosure under Japan's Act on Specified Commercial Transactions (特定商取引法).

Article 11 (Our promise that it stays free)

We will not make the following features of the app paid: playing, saving, sharing, exporting (a Copy), restoring, and deleting saved voices. This promise holds for the app (Voice Album) for as long as it is offered.

This Article applies to those features as the app offers them today. It does not prevent us from making genuinely new, additional features part of PLUS in the future — but the scope of what you use for free today will never shrink.

Article 12 (Saved data and Copies)

The voices, voice covers, names, tags, and similar data that the app stores on your device are deliberately excluded from device backups, in order to protect your privacy. As a result, this data can be lost irrecoverably through a device reset, loss, damage, repair, or change of device, through a fault in the OS or in the app, or by deleting the app.

We hold no copy of your data whatsoever. It is therefore technically impossible for us to recover data that has been lost. This is a consequence of the design: we do not have your voices.

Please use the app's “Make a Copy” feature now and then to export the voices that matter most, and keep them somewhere safe off the device. Copies are free and unlimited in number.

A Copy is created as a standard ZIP file; the audio inside is ordinary M4A, and voice covers are still-image JPEG plus short MOV video. You will be able to get the contents out even after the app is no longer offered. Voice-feature data (voiceprints) is not included in a Copy.

A voice cover may show your child's face. Please look through a Copy before you pass it to anyone.

Our liability for loss of or damage to data is governed by Article 17 (Quality, and the limits of our liability).

Article 13 (These are estimates)

Voice detection, the suggestions offered, similarity wording such as “Very similar,” the assignment of a voice to a particular child, the tags (Laughter, Crying, Song, Chatter), automatically drafted names, and the captions shown during playback are all estimates produced by machine learning and similar techniques on your device. Their accuracy and completeness are not guaranteed. The app may detect something wrongly, may fail to detect something, may suggest a different person's voice, and may generate names or captions that do not match reality.

The app does not determine or prove a person's identity. It cannot be used for identity verification, identification, surveillance, legal proceedings, or any other purpose requiring proof of who someone is.

The final decision — whether to save a voice, and which child it belongs to — is always made by you, having listened to it. The app only offers suggestions.

Our liability for loss arising in connection with this Article is governed by Article 17 (Quality, and the limits of our liability).

Article 14 (Intellectual property and licence)

Copyright, trademark rights, and other intellectual property rights in the app and this website (including the program, source code, screen design, illustrations, text, sounds, the names “こえアルバム” and “Voice Album,” and the three-bar logo) belong to us or to the rightful rights holders.

Rights in the videos and audio you record, and in the voices, voice covers, names, tags, and notes you save in the app, are reserved to you (and your family). We acquire no rights in them and use them for no purpose at all, including as machine-learning training data. We have no mechanism for receiving them.

Provided you comply with these terms, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable right to use the app for the private purposes of you and the family members in the same Apple Family Sharing group as you. This licence does not include the copying, modification, reverse engineering, redistribution, or extraction of trained models set out in Article 5. Use of the app is subject to the Usage Rules in the App Store terms of service, and is permitted only on Apple-branded products that you own or control.

The app and this website include third-party open-source software and fonts (including works under the MIT License and the SIL Open Font License 1.1). Those licences apply to those works, and the restrictions in the preceding paragraph do not apply to the extent those licences permit. We will send you the list and full text of the applicable licences if you request them at the email address on our Contact page.

Article 15 (Feedback and suggestions)

For bug reports, opinions, requests, improvement ideas, and other information you send us (“feedback”), we owe no duty of confidentiality and no obligation to pay you for it.

We may use feedback free of charge to improve, develop, and introduce the app and our other products and services. We may summarize or edit feedback when we use it. We will not, however, publish it in a form that identifies the person who sent it. If we would like to credit you by name, we will ask you first, each time.

Please do not include your child's voice, videos, photos, or other personal information in feedback. If any is sent, we may delete it promptly without reviewing its contents.

Article 16 (Changes, interruption, and discontinuation of the app)

We may change all or part of what the app does. Where a change would seriously disadvantage users, we will give notice inside the app or on this website, as a rule with 30 days' advance notice.

We may interrupt all or part of the app without prior notice in any of the following cases: maintenance, inspection, or updates; force majeure such as natural disaster; where changes, restrictions, or failures in services, operating systems, frameworks, or specifications provided by Apple or another third party make it difficult to keep providing a feature; or any other case where we judge it unavoidable.

We may discontinue the app. In that case we will give notice inside the app and on this website, as a rule at least 30 days in advance.

If PLUS is discontinued part-way through a paid period, we will explain how to cancel and request a refund through Apple, and we will also refund the amount corresponding to the unexpired part of the period directly.

The app is intended for use on iOS 17.0 and later.

Even after the app is no longer offered, the voices already saved on your device and the Copies you have made stay with you. Note that if an OS update stops the app from running, playback and export from the app may no longer be possible. Because a Copy is created in a standard ZIP format with common audio formats, you can still get its contents out without the app.

Article 17 (Quality, and the limits of our liability)

We do not warrant that the app is fit for your particular purpose, that it will achieve the accuracy or the results you expect, or that it will run without interruption or fault.

If the app has a defect that does not conform to the contract, we will cure it within a reasonable period, by providing a corrected version or otherwise. If you have demanded a cure within a reasonable period and none is provided, you may seek a price reduction or termination of the contract, in accordance with the law.

We are not liable for loss arising from special circumstances, lost profits, lost opportunities, or other indirect loss suffered by you through use of, or inability to use, the app. This paragraph applies only to acts of ordinary negligence on our part, and not to gross negligence.

Where we are otherwise liable in damages, our liability is capped at the total amount you actually paid in connection with the app during the 12 months preceding the loss (or ¥3,000, if that total is less than ¥3,000 or if you use the app free of charge). This paragraph applies only to acts of ordinary negligence on our part, and not to gross negligence.

Where another provision of these terms states that we bear no liability or are not involved, that provision has effect only within the scope of paragraphs 3 and 4 of this Article, and does not apply where we have acted intentionally or with gross negligence.

Nothing in these terms limits any right to terminate the contract that you have under the law.

If saved data is lost through causes for which we are responsible, we will tell you the results of our investigation into the cause, and, if you are a PLUS subscriber, refund the fees you paid for that period. This is a promise we make in addition to, and outside, the cap in paragraph 4.

Article 18 (Exclusion of organized crime groups)

You represent and warrant that you are not an organized crime group, a member or associate member of one, a company affiliated with one, a corporate racketeer, a racketeer posing as a social or political activist, a specialized intelligence-based violence group, or anyone comparable (in Japanese, 反社会的勢力), and that you have no relationship with such parties that would be socially condemned.

If you breach the preceding paragraph, we may suspend your use of the app and terminate the licence granted under these terms without prior notice.

Article 19 (Apple-related provisions)

These terms are an agreement between you and us. Apple Inc. and its subsidiaries (“Apple”) are not parties to them. Responsibility for the app and its content lies with us, not with Apple.

Apple has no obligation whatsoever to furnish any maintenance or support services for the app.

If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app.

We, and not Apple, are responsible for product liability claims, claims that the app fails to conform to a legal or regulatory requirement, consumer protection claims, and claims that the app infringes a third party's intellectual property rights.

Apple and its subsidiaries are third-party beneficiaries of these terms, and upon your acceptance of these terms will have the right to enforce them against you.

You represent that you are not located in a country subject to a U.S. Government embargo and that you are not listed on any U.S. Government list of prohibited or restricted parties. You must also comply with any applicable third-party terms of service when using the app.

Questions and complaints about the app should go to the contacts listed on our Contact page and in our disclosure under Japan's Act on Specified Commercial Transactions.

Article 20 (Force majeure)

We are not liable where performance of our obligations under these terms is prevented by natural disaster, epidemic, war or civil unrest, the enactment or amendment of laws, action by public authorities, failure of telecommunications lines or cloud services (including services provided by Apple), or any other cause not attributable to us.

Article 21 (Transfer of position under these terms)

You may not assign, transfer, or pledge your position under these terms, or any rights or obligations under them, to a third party without our prior written consent.

If we transfer the business relating to the app to a third party (including by business transfer, company split, merger, or other reorganization), we may transfer to the transferee our position under these terms, our rights and obligations under them, and the user information we hold. You agree to this in advance. We will do so on condition that the standards of handling set out in these terms and in our Privacy Policy continue to be maintained after the transfer.

Article 22 (Severability)

If any provision of these terms, or part of one, is held invalid or unenforceable under the law, the remainder of these terms and the remainder of that provision continue in full force and effect.

Article 23 (Survival)

Article 4 (Your representations about the material), Article 12 (Saved data and Copies), Article 13 (These are estimates), Article 14 (Intellectual property and licence), Article 15 (Feedback and suggestions), Article 17 (Quality, and the limits of our liability), Article 21 (Transfer of position under these terms), Article 22 (Severability), Article 26 (Governing law and jurisdiction), and this Article survive after you stop using the app.

Article 24 (Language)

The Japanese text of these terms is the authoritative version. Where a translation into another language is provided, it is for reference only, and if there is any discrepancy between the Japanese version and the translation, the Japanese version prevails. Where the law of your country of habitual residence requires contract terms to be provided in a particular language, however, that law applies.

Article 25 (Changes to these terms)

In accordance with Article 548-4 of Japan's Civil Code, we may change these terms without obtaining your individual consent in either of the following cases: where the change is in the general interest of users; or where the change does not contradict the purpose of the contract and is reasonable in light of the necessity for it, the appropriateness of the changed content, and the other circumstances of the change.

Where we make a change on the latter ground, we will set the content of the revised terms and the date they take effect, and give notice on this website and inside the app at least 30 days before that date.

If you do not agree to the revised terms, please stop using the app before the effective date, and cancel PLUS if applicable. Use of the app on or after the effective date is governed by the revised terms (Civil Code, Article 548-4).

We will not, however, change Article 11 (Our promise that it stays free) to your disadvantage.

Article 26 (Governing law and jurisdiction)

These terms are governed by Japanese law. If you are a consumer, this does not exclude the application of mandatory rules of the law of your place of habitual residence (Article 11 of Japan's Act on General Rules for Application of Laws, 法の適用に関する通則法).

If a dispute arises between us and you concerning the app or these terms, the District Court having jurisdiction over 〔operator's location〕 shall be the agreed court of first instance. This is not an exclusive agreement: if you are a consumer, it does not prevent you from bringing an action in the court for your address or in any other court permitted by law.

For users whose address or habitual residence is outside Japan, the preceding paragraph does not restrict your ability, as a consumer, to bring an action in a court available to you under the law of your address or place of habitual residence.

Contact

For questions about these terms, please write to hello@voice-album.com, or reach us from the Contact page (in Japanese). For how we handle privacy, see our Privacy Policy; for the conditions of sale, see our disclosure under Japan's Act on Specified Commercial Transactions (in Japanese).

Operator

〔operator name (individual or company)〕

Our address and telephone number will be provided on request without delay — as a rule within three business days — by email or in writing. Please send requests to the email address on the Contact page (in Japanese).